Refund & Exchange Policy

REFUND & EXCHANGE POLICY:

“Customer satisfaction is our number one priority”

We have the ambition to make sure that our customers experience the hassle-free shopping experience at our site. Therefore, we have an easy return and exchange policy.

  • You have 20 days to Return or Exchange your product.
  • “No shipping charge.”
  • The process should be completed within 20 days and after that, we cannot entertain any request.
  • For return and exchange, you can send the product back to our Warehouses in United Kingdom, Portugal, Australia, UAE, or Pakistan.
  • For the Return, we have a policy that you will be charged a 25% service fee of your order’s cost.
  • The remaining amount will be refunded back to your payment method once we receive the product back to our warehouse.

Order’s Cancellation

You can cancel your order within time of 24 hours of placing your order. You will be charged with no fees if you have canceled your order in this time period. After that time, you may have a chance for your order to be processed and you will be charged a 25% service fee.

Defective Product

If you receive any defective product, then you can have the exchange for that. You simply need to send us the photos of the fault with details of the nature of the fault and your order number at info@globewear.store after that our Customer Support agent will contact you and guide you further.

An issue with the size!

Make sure that you have chosen the correct size of your Leather Jackets, Bomber Jackets, Aviator Jackets, hoodies, sweatshirts. But in case the jacket or hoodies runs small or large then we can offer you a size exchange for that. Send us a query at info@globewear.store with your order number and our Customer Support agent will contact you.

Cases in which Return or Exchange is not applicable:

Globe Wear aims to provide its customers with the best services we can. So here we are up with the easy exchange and return policies after purchase.

If we found a fault that has a potential of not from our end then the exchange or return would not be applicable.
If we obtain an object and consider it has violated our rules, we will not process the submission.

If you want to return back the order without having an authentic reason then the shipping charges would be applicable. The customized Leather Jackets, Bomber Jackets, Aviator Jackets, hoodies, sweatshirts will not be returned, as it is specifically made on request.